Step threeĭuring the service start to plan the next visit(s).
This says there are hairdressers and therapists out there not getting it right enough often enough, for clients to choose to go back to them. Scary you might think but I say what an opportunity to be the one who stands out and does it better. Only 45 % of first time clients return to the same salon. This is a fact from a survey conducted by a leading product company. Don’t ever take an existing client for granted. When an existing client returns to you, you must try just as hard every time to please that client. “I am going to do everything I can do and use all my knowledge and skill to win this client, so they want to come back not just to our salon but to me personally.” When a hair client sits in your chair or a beauty client has a treatment you must say to yourself.
FULLY BOOKED PROFESSIONAL
Use all of your professional skills every single time. People will only return if they get “their version” of good. You don’t go back to a restaurant that serves you average food and gives you average service, there are too many to choose from. No client will rebook a service with you unless they are 100% happy with everything you have done. You absolutely must stand out as a professional that can please the client. You absolutely must show the clients that you care and are interested. You absolutely must match the client’s expectations. I am going to give you the steps to follow and I am also going to give you some revelations. The challenge is for you to be focused enough to put into practice what I share with you. In this blog I will share with you the steps that I know, from my experience as a business coach, will definitely achieve what you want. You must understand that this is a service to your clients.
FULLY BOOKED FULL
I’m sure that everyone said a big yes without hesitation.Ī full appointment schedule won’t happen for you unless, as one of the services that you offer, you plan the next visit and offer the service of re-booking. Who would like to look at their appointment schedule at the beginning of next week and be fully booked? Let Ezidebit and FullyBooked payments partnership take care of your centre while you focus on service.Imagine looking at your schedule at the beginning of next week and it’s fully booked? In this post (read-time: 1:45) I’ll give you 3 steps to making this a reality in your salon. CCMS & CCSS AutomationįullyBooked can automatically create and submit enrolments, weekly attendances and vacancy reports to CCMS/CCSS based on daily attendances. Use a variety of built in tools, ranging from identifying business risks, flexible cancellation policies and fees, and fully or semi-automated processes.
FULLY BOOKED REGISTRATION
With free training and support, it includes an online registration and booking system for parents, built in business risk tools to identify problem areas, and it can all be managed from the comfort of your phone and tablet.Ī dedicated family website that allows parents/guardians to maintain enrolment and payment details, and book their children across multiple services provided by the childcare provider with ease. This all-in-one system provides everything you need to run your childcare centre as seamlessly and efficiently as possible. FullyBooked is a 100% online childcare management system that helps simplify management of childcare services and the administration of CCMS, CCSS obligations, bookings, payments and rebates.
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